Impact Agewell will have a pop-up shop in the Tower Centre from Monday 11th April to Saturday 16th April. They will have an information stand as well as other organisations coming in and sharing information about their services and what they can do to support older people in the Ballymena area. There will be accessibility aids available to purchase at the shop. If you feel you would benefit from information on IMPACT Agewell or are in need of accessibility aids just visit the Tower Centre and we will do all we can to help.

Easter Holidays

The practice will be closed on Monday 18th and Tuesday 19th April for the Easter holidays.  Please ensure you have your repeat prescriptions organised.  Dalriada Urgent Care will be on cover for emergencies only.  They do not provide routine prescriptions.  It is the patient’s responsibility to ensure you have enough of your repeat prescriptions to cover this period. 

Covid Vaccinations

The Covid Vaccination Campaign is now underway in GP practices.  We are following government guidelines and have been instructed to vaccinate starting from the most elderly first. 

Please do not contact the surgery about your vaccine


If you are between the ages of 65 to 69 years before 31st March 2021 you can go online and book an appointment at your nearest vaccine centre (Ballymena Leisure Centre).  If you have no access to a computer you can ring 03002007813.  You do not need your Health & Care Number.   Please do not ring the surgery for this as due to the current covid situation we are extremely busy.

Face Coverings

Some circumstances make it difficult for some people to wear face coverings.  In these circumstances people may have a reasonable excuse not to wear a face covering in a shop or shopping centre.

These reasonable excuses include:

If you need to seek medical assistance or to provide care to someone who needs assistance, such as a vulnerable person or in an emergency

If you need to avoid injury, illness or escape from harm

If you have a physical or mental illness or impairment, or a disability that means you cannot put on, wear or remove a face covering

If putting on, wearing or removing a face covering would cause you severe distress

If you are travelling with, or providing assistance to, someone who relies on lip reading to communicate

If you need to eat, drink, or take medication

If you are asked to remove your face covering by a police officer or other official


Please click on the link below for further information: 

If you wish to print an exemption card, click on the link below:

Access to GP services during the Covid 19 Pandemic

During the Covid 19 pandemic you are now unable to book a routine appointment.  We have moved to a ‘Telephone First’ Model were you will be added to the GPs telephone call back list.  They will discuss your problem over the phone and deem whether they would need to see you as a face to face consultation.  They may leave a prescription were it will be sent to a pharmacy and any sick lines will be posted to home.  This greatly reduces the foot fall coming to the practice surgery.

If you need to be seen you will be ask to wear a mask to the surgery.

Prescription Advice

Repeat prescriptions should be ordered seven days in advance of the need for a re-issue.

Please allow 48-72 hours before you collect your prescription

Telephone numbers should be given to the pharmacy so they can contact you once your prescription is ready to collect

Pharmacy opening times will be from 10am-1pm and afternoon opening times as normal. Some may also close slightly earlier. These times may reduce further so local flexibility will be required.

Medicines for Minor Conditions and self limiting illnesses

Guidance from the Department of Health NI and the HSCB advises GPs not to prescribe medicines that can be purchased over-the-counter.

This GP practice will no longer prescribe medicines that can be purchased over-the-counter by patients when they are being used to treat minor conditions or self-limiting illnesses where their is no evidence base for their use.  The practice promotes self-care and patients should be advised that their local community pharmacist can provide advice and help to manage minor conditions and self-limiting illnesses.